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Delivery Policy

UK DELIVERY

 

Please note all orders are dispatched from our warehouse Monday to Friday. Orders are not dispatched from our warehouse on Saturday or Sunday. 

Our standard delivery is via Royal Mail 24 and takes 1-3 working days. Larger or heavier packages are sent via courier, usually on a next day service.

We aim to despatch orders received by midday on the same business day. However, depending on stock availability and processing volumes this may not always be possible.

Unfortunately, Next Day delivery is not available for Ireland, Highlands, Channel Islands and all UK Offshore Islands.

All deliveries will require a signature on receipt.

If you have specific delivery requirements just get in touch, we can help with most requests.

INTERNATIONAL DELIVERY

We currently deliver to most Worldwide destinations.

European orders are sent via a standard delivery service and we aim to deliver your order within 5-10 working days. A standard delivery service is available for International Orders (Including USA) and we aim to deliver your order within 10-15 working days. 

Please note all orders are dispatched from our warehouse Monday to Friday. Orders are not dispatched from our warehouse on Saturday or Sunday.

However, if for any reason your parcel does not reach you in the stated time, please allow up to 20 working days from the date you have received your dispatch email to contact our Customer Service Dept.

All purchases will be made in pounds Sterling (£) and International credit card providers or banks will determine the exchange rate as required.

Orders placed outside the UK mainland may be subject to local duties or taxes. These additional taxes, fees, or charges may apply to your order according to your local legislation, and it is your responsibility to pay this. Any duties or taxes will only apply once your parcel has reached the destination country. We have no control over these charges therefore we cannot advise you of what the costs may be as they will vary from country to country.

If you are unsure about whether the charges may apply to your order it is your responsibility to contact your local customs authority regarding these matters prior to placing your order.